Professional support for CETAN and your C++ web applications.
Choose a support tier that fits your team. From individual developers to production workloads and enterprise deployments, CETAN support ensures stability, guidance, and expert help directly from the creator.
// Support tiers for CETAN
Tier 1: Starter – $199/year
Tier 2: Professional – $999/year
Tier 3: Enterprise – $10,000/year
Org License: $15,000/year
Consulting: $150–$250/hour
Support tiers
Choose the level that fits your team.
Tier 1 – Starter
$199 / year
1 month free support.
Support for 1 CETAN Server instance.
Tier 2 – Professional
$999 / year
3 month free support.
Support for 3 CETAN Server instances.
Tier 3 – Enterprise
$10,000 / year
6 month free support.
Support for 5 CETAN Server instances.
For larger deployments, please contact us to discuss a support plan tailored to your environment.
Organization License
$15,000 / year
Support for 10 CETAN Server instances.
For larger deployments, please contact us to discuss a support plan tailored to your environment.
Consulting
$150–$250 / hour
Deep technical help directly from the creator of CETAN.
Support workflow
How support requests are handled.
1. Submit a request
Send an email or ticket with logs, reproduction steps, and environment details.
2. Acknowledgment
Requests are acknowledged within the response window for your tier.
3. Reproduction & analysis
The issue is reproduced (if possible) and analyzed.
4. Resolution
You receive a workaround, configuration fix, code example, or patch (depending on tier).
5. Confirmation
Once confirmed resolved, the request is closed.
Contact
Reach out to discuss support or consulting.
Include a brief description of your team, project, and timelines.